Event Description:
Join us for the NLC-RISC IT Symposium – a premier event bringing together IT professionals, thought leaders, and innovators from across the pooling community. Ryan Draughn and Mark Snodgrass of NLC Mutual will facilitate the event. The Florida League of Cities has graciously offered to host the event at their new offices in Orlando.
Event Details:
Dates: April 16-17, 2026 (Arrivals on April 15; full day on April 16; half day on April 17)
Location: Florida League of Cities | 135 E. Colonial Drive Orlando, Florida 32853
Registration Fee: $250, which includes snacks and lunch as well as a group dinner on April 16
Registration Deadline: Monday, March 30, 2026
Hotel Details: Courtyard Marriott Orlando Downtown | 730 N. Magnolia Ave. Orlando, FL 32803
- Group Reservation Link
- Special Group Rate: $142 per night
- Hotel Reservation Deadline: Monday, March 30, 2026
- Complimentary onsite self-parking for your event
Tentative Agenda:
Day 1
- AI Adoption Strategies
- Pool Show & Tell (Showcase a novel product or solution used at your pool. These are intended to be 10-15 minute demos or explanations of how technology proved valuable.)
- Learning Management System Landscape
- Unified Communications challenges and opportunities
- Supporting a hybrid/mobile workforce
- Discussion of Vendors being utilized (Who is working well and what moves you may be considering)
- Group Dinner
Day 2
- Claims/Underwriting System updates in 2026
- Member Portal Processes
- Pool specialization topics (Health Coverage, Member specific requests, etc.)
- Group Q & A (Continuation of sharing, Bring your questions for the group)
For content inquiries, please contact Mark Snodgrass.
For registration or logistics inquiries, please contact Sophie Dehoff.
We look forward to seeing you in Orlando!